What we collect
When you use the form, email, or call, Prizm Électrique inc. may collect your name, contact details, project location, and the information you choose to provide about the work.
Do not send sensitive information that is not needed to review your request.
Why we ask for it
This information is used to respond, understand the project, confirm the service area and possible scope, prepare any conversation that may follow, and meet applicable obligations.
How we collect it
Information is collected directly from you through the Wix form, by email, or by phone. Fields marked as required are needed to process the request; without them, Prizm may not be able to respond or review the project.
Wix may also automatically process technical data needed to operate and secure the site and form, such as the IP address, browser, device, cookies, and technical logs, according to its own practices.
Access and recipients
Information may be viewed by the people handling your request at Prizm and by Wix and its providers when needed to operate the site and form. You may ask which categories of people have access to information associated with your file.
Wix and external processing
The site and its form use Wix infrastructure. Depending on where that infrastructure and its providers are located, information may be processed in a jurisdiction outside Québec.
Retention
The retention period depends on the nature of the request and applicable obligations. You may ask which period applies to your file.
Your choices and rights
You may request access to or correction of your personal information. When use or disclosure is based on your consent, you may also ask to withdraw that consent, subject to limits provided by law.
You may ask a question, exercise a right, or make a complaint using the contact information below.
Person in charge
Requests are directed to the person in charge of the protection of personal information at Prizm Électrique inc. This notice does not name an individual delegate.
Protection of personal informationinfo@prizmelectrique.com514-757-9225Questions and complaints
To ask a question or make a complaint, email info@prizmelectrique.com with the subject “Privacy.” Describe the situation and include a way to reach you. The request will be directed to the person in charge of the protection of personal information.
Updates
This notice may be changed to reflect the site’s practices or applicable requirements. The date at the top of the page identifies the current version.